So the moral of the story is. Shop around!
And the story is...
We had a problem with the plumbing under our sink. It had been leaking for awhile slowly, and I kept meaning to call someone. But then one day Ann's doing some dishes and it just falls off. What you say? The pipe! The pipe between the disposal and the wall was just lying there...being unattached!
So I look at our Home Warranty and I see plumbing is covered! Fantastic! Call em up! It was late so there was no person, just an automated system. Or I could go online and use that automated system. Well no where in either automated system is there an option for detached pipe. They had "Garbage Disposal","Leak","Stoppage",etc. But no "Pipe fell off". So I chose garbage disposal, but I decided this had nothing to do with the garbage disposal. So I opened up a new ticket for "leakage". A stretch, but it was definitely leaking!
The assigned company calls me that night and we set up an appointment for later that week. That experience is recorded elsewhere. But what happened after he came in is not. I told the person on the phone the actual deal with the piping. He seemed okay with it. But the guy who came later actually seemed surprised. He then looks at it and decides that it was not installed properly. Which...he was quite accurate. I don't know for sure, but I feel inclined to blame our house's previous owner. He did a pretty shoddy job all over the place, so...it's right up his alley to have installed plumbing poorly. Apparently he didn't use glue and didn't install it draining down. Instead it slanted up, which explained why we kept getting sink backwash in our dishwasher. Anyway, the warranty doesn't cover poorly installed equipment, so I had to pay $60 for the call, and had no work done. He gave me an estimate of $295 to re-pipe it correctly, but I was not to impressed with the company's whole operation. The plumber was not rude, but not friendly, and the company was a bit short with me, which...you know...that's fine, it's just surprising when I could potentially be a paying customer. I guess they didn't need anymore of those. So if only for this fact, I decided to shop around (and the fact that the guy just left while I was talking with the home warranty people).
We had a plumber come out when we re-did our bathroom which our contractor hooked us up with. So we eventually get a hold of them and they say they can probably do the work for $100. And he comes out, and he did not disappoint. I was afraid he didn't fully grasp the situation. But he re-piped it, fixed the leak, gave us more room under our sink, and hopefully fixed the dishwasher backwash.
I don't know why the reduced price was so astonishing to me. I'm not surprised at some variation, but I am surprised at the 3 factor difference.
well...that's all I got.
Gender Reveal
14 years ago